At batjee, your personal data is handled with the same care and precision we apply to every other aspect of the platform. This Privacy Policy explains what data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own information. Please read this document carefully — your continued use of batjee constitutes your agreement to this policy.
Six things every batjee player in Pakistan should know about how their personal data is handled. These highlights do not replace the full policy below.
batjee only collects personal data that is genuinely necessary for account management, identity verification, payment processing, and fraud prevention. We do not collect data speculatively or sell your information to third parties.
All data transmitted between your device and batjee is protected with 256-bit TLS encryption. Sensitive data at rest — including CNIC details and payment information — is stored in encrypted form with access restricted to authorised personnel only.
batjee does not sell, rent, or trade your personal data to marketing companies, data brokers, or any third party. Data shared with third parties is limited to what is strictly necessary for services directly supporting your batjee account.
You have the right to access, correct, restrict, and request deletion of your personal data at any time. Requests can be submitted via live chat or email to [email protected] and will be acted upon within 30 days.
batjee only sends promotional emails and SMS messages to players who have explicitly opted in during registration or via account settings. You can opt out of marketing communications at any time, at no cost and with no impact on your account standing.
batjee enforces a strict 21+ age policy and does not knowingly collect or process personal data from persons under 21 years of age. Any account found to belong to a minor is immediately suspended and all data is deleted.
A quick visual overview of the types of personal data batjee may collect, and the purpose each category serves.
Used for KYC verification, age confirmation, and fraud prevention.
Used for account communication, support, and optional marketing (with consent).
Used for deposit processing, withdrawal verification, and AML compliance.
Used for security monitoring, platform improvement, and responsible gaming tools.
This Privacy Policy ("Policy") is published by batjee ("batjee", "we", "us", "our") and applies to all users of the batjee online casino and sports betting platform accessible at batjee.vu ("the Platform"), including all associated pages, services, and features.
batjee is committed to protecting the privacy of every player who registers, deposits, or engages with any part of the Platform. This Policy describes in plain terms how batjee handles your personal data — what is collected, how it is used, how long it is kept, who may receive it, and what rights you have over your own information.
By registering an account, making a deposit, or continuing to use the batjee platform, you confirm that you have read and understood this Policy and agree to the processing of your personal data as described herein. If you do not agree, you should not use the Platform.
Note: This Policy is written in English. Where a translated version exists for convenience, the English version governs in the event of any conflict or ambiguity.
batjee acts as the data controller in respect of personal data collected through the Platform. As data controller, batjee determines the purposes and means by which your personal data is processed. batjee operates as an internationally licensed gaming operator and processes personal data in compliance with applicable data protection laws and the conditions attached to its gaming licence.
Questions and requests relating to personal data should be directed to the batjee Data Protection team via email at [email protected] or via the live chat function available 24/7 on the Platform.
When you register at batjee, we collect the information you provide during the sign-up process, which includes:
To facilitate deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency, batjee collects:
batjee does not store full payment card numbers. All sensitive payment credentials are processed through certified payment processors and are not held directly on batjee infrastructure.
As part of our Know Your Customer (KYC) obligations and to comply with anti-money laundering (AML) requirements, batjee may request copies of:
batjee automatically collects certain technical information when you use the Platform:
Why we collect usage data: Technical and session data helps batjee detect fraud, monitor for responsible gaming signals, maintain platform security, and improve the performance and reliability of the service for players across Karachi, Lahore, Faisalabad, Islamabad, and all other regions of Pakistan.
batjee collects personal data through the following means:
batjee processes your personal data only where a lawful basis exists. The table below sets out the primary purposes of processing and the corresponding legal basis:
| Purpose of Processing | Legal Basis |
|---|---|
| Creating and managing your player account | Performance of a contract |
| Processing deposits and withdrawals | Performance of a contract |
| Identity verification (KYC / CNIC check) | Legal obligation (AML / gaming licence requirements) |
| Age verification (21+ enforcement) | Legal obligation |
| Fraud detection and prevention | Legitimate interests of batjee and its players |
| Anti-money laundering (AML) monitoring | Legal obligation |
| Customer support and dispute resolution | Performance of a contract / legitimate interests |
| Responsible gaming monitoring and interventions | Legal obligation / legitimate interests |
| Platform security and access logging | Legitimate interests |
| Marketing and promotional communications | Consent (opt-in only) |
| Platform performance analytics | Legitimate interests |
Where consent is the legal basis (e.g., marketing communications), you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
batjee does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your data may be shared with the following categories of third parties only to the extent necessary for the purposes described in Section 5:
JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processors receive your payment credentials and transaction data solely to execute deposits and withdrawals on your behalf.
batjee works with certified identity verification services to validate CNIC data and confirm player identity. These providers process your documents under strict data processing agreements and may not use your data for any other purpose.
When you play a casino game, certain technical session data (such as your account identifier and game activity) is transmitted to the game studio's servers to load and run the game. Game studios do not receive your full identity or payment data.
batjee uses third-party fraud detection and cybersecurity services that process your IP address, device data, and behavioural signals to identify suspicious access patterns and protect player accounts.
batjee may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or courts in response to a legally valid request, court order, or as required by the conditions of our gaming licence. batjee will notify you of such disclosure where legally permitted to do so.
Our commitment: Every third-party data processor used by batjee is subject to a written data processing agreement that prohibits the use of your data for any purpose other than the specific service they provide to batjee.
batjee uses cookies and similar tracking technologies to operate the Platform, maintain session integrity, prevent fraud, and — where you have consented — to analyse usage patterns and deliver relevant content.
These cookies are strictly necessary for the Platform to function. They maintain your logged-in session, remember your language and currency preferences, and protect against cross-site request forgery. Essential cookies cannot be disabled without impairing Platform functionality.
With your consent, batjee uses analytics cookies to understand how players interact with the Platform — which pages are visited most, where navigation breaks down, and how game lobby performance can be improved. Analytics data is aggregated and does not identify you personally.
batjee places security cookies as part of its fraud prevention and bot-detection systems. These cookies help identify automated or malicious access attempts and protect player accounts.
You can manage non-essential cookies via the cookie preference panel accessible at the bottom of any batjee page. Most browsers also allow you to block or delete cookies via browser settings, though doing so may affect Platform functionality.
batjee retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law and our gaming licence obligations.
Where you request account closure, batjee will delete or anonymise your personal data within 90 days of closure, except where retention is required by law, regulation, or legitimate dispute resolution needs.
batjee employs a multi-layered security architecture to protect your personal data:
In the event of a personal data breach that poses a risk to player rights and freedoms, batjee will notify affected players and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by applicable data protection law.
Your responsibility: batjee's security measures protect data on our infrastructure. Keeping your login credentials private and enabling two-factor authentication are your most important defences against unauthorised account access.
As a batjee player, you hold the following rights in relation to your personal data. These rights may be subject to certain conditions and limitations as permitted by applicable law:
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of the personal data batjee holds about you. |
| Right to Rectification | You may request correction of inaccurate or incomplete personal data. |
| Right to Erasure | You may request deletion of your personal data where there is no lawful basis for continued retention. |
| Right to Restriction | You may request that batjee limit the processing of your data in certain circumstances. |
| Right to Object | You may object to processing carried out on the basis of legitimate interests, including direct marketing. |
| Right to Portability | You may request your personal data in a structured, machine-readable format for transfer to another service. |
| Right to Withdraw Consent | Where processing is based on consent (e.g., marketing), you may withdraw that consent at any time. |
To exercise any of these rights, contact the batjee Data Protection team at [email protected] or via live chat. batjee will respond to all valid requests within 30 days. Where a request is complex or involves a large volume of data, batjee may extend this period by a further 30 days, in which case you will be notified.
batjee will only send you promotional emails, SMS messages, or push notifications if you have explicitly opted in to receive them during registration or via the Marketing Preferences section of your account settings.
You can withdraw your consent to receive marketing communications at any time by:
Opting out of marketing communications does not affect the delivery of transactional and account-related communications — such as deposit confirmations, withdrawal notices, and security alerts — which are essential to your account and cannot be disabled.
Players who have activated self-exclusion via the Responsible Gaming tools will automatically be removed from all marketing lists for the duration of the exclusion period and will not be contacted with promotional offers.
batjee operates as a strictly adults-only platform. The minimum age to register and use the Platform is 21 years. batjee does not knowingly collect, process, or retain personal data from persons under 21 years of age.
If batjee discovers or is notified that an account belongs to a person under 21, the account will be immediately suspended, all personal data associated with the account will be deleted, and any deposited funds will be returned to the payment source. Winnings accumulated by an underage account will be voided.
If you believe that a minor has registered at batjee, please contact us immediately at [email protected].
batjee is operated by an internationally licensed gaming entity. Your personal data may be processed on servers located outside of Pakistan. Where such transfers occur, batjee ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections described in this Policy.
Safeguards for international data transfers include contractual data processing agreements with all third-party processors, requiring them to implement technical and organisational security measures consistent with international data protection standards.
The batjee Platform may display links to third-party game studios' content or payment provider interfaces. These third-party services operate under their own privacy policies, and batjee is not responsible for the data practices of third parties.
batjee does not incorporate social media tracking pixels or third-party advertising networks on the Platform that would allow those third parties to collect your personal data without your consent.
batjee reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where a new category of data is collected or a new purpose for processing is introduced — batjee will notify registered players via email or a prominent notice on the Platform at least 7 days before the changes take effect.
The "Last Updated" date at the top of this Policy reflects when the most recent revision was made. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the batjee Data Protection team:
If you are not satisfied with batjee's response to a privacy concern, you may lodge a complaint with the data protection supervisory authority in the jurisdiction applicable to you.
This Privacy Policy was last updated on 1 January 2026. The current version supersedes all previous versions of the batjee Privacy Policy.
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